RateStack Reviews | Automated Review Management for Hotels & Restaurants

Boost 5-Star Reviews. Stop 1-Star Damage.

Smart, automated review management for hotels and restaurants—built to grow your reputation and protect your business.

Negative reviews hurt.
Outdated review systems make it worse.

One bad review can damage your reputation and cost you bookings.
Traditional review requests treat every customer the same, leaving you vulnerable to public negative feedback, even when the issue could have been resolved privately.

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RateStack Reviews turns feedback into a growth engine.

Automated Messaging

Seamlessly integrated with your EPOS and booking systems to request reviews automatically.

Positive Review Promotion

Happy guests are directed to platforms like Google, TripAdvisor, and Yelp to leave glowing 5-star reviews.

Internal Feedback Capture

Dissatisfied guests share their concerns privately, allowing you to resolve issues before they go public.

More 5-stars. Less stress.

Increase your average rating across all major review platforms.
Capture guest concerns before they escalate.
Build trust and attract more bookings.
Fully automated—set it and forget it.

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How It Works

Connect Your Systems

We integrate with your booking and payment platforms for effortless automation.

Smart Review Requests

Guests receive personalised messages after their visit. Positive experiences are directed to public reviews.

Private Negative Feedback

Unhappy guests are guided to an internal feedback form—keeping negative reviews off public platforms.

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Negative reviews hurt. Outdated review systems make it worse.